Partners Have Been Improving CSAT with SLWC since 2014
Service Line Warranties of Canada, a leading provider of home protection solutions, engages with customers about optional utility-sponsored home protection plans that safeguard them against unforeseen repair expenses and enhance resiliency and safety. Simply offering...
Energy Providers Improve CSAT, Advance Objectives with New Energy Solutions Website
Your time is precious, and there are only so many hours in a workday. That's why we're happy to announce the launch of the new Energy Solutions by HomeServe website, an intuitive, one-stop-shop for Utilities. You'll find information on our Utility Solutions, which...
Forest Park Homeowner Saves $4,400 on Root-Clogged Sewer Line
Stella S. and her family hadn't even been in their new home for a year when plumbing problems arose. Luckily, they had a HomeServe repair plan. It all started with a strange gurgling noise in the sink. Stella and her family purchased their new Park Forest, Illinois,...
Aging Infrastructure Poses Financial Risk to Canadian Utilities
More than $20 billion. That’s the estimate for the repair and replacement of aging water systems in Canada, according to the Canadian Infrastructure Report Card. The report card has rated a third of Canada’s water infrastructure as only fair, poor, or very poor, and...
Extreme Weather Events Changing Water Utility Landscape
Although 2022 did not meet the unfortunate weather event benchmarks set by 2021, the year still included an outsized number of extreme weather events, including hurricanes in Atlantic Canada; a derecho in Ontario and Quebec; hail storms in Saskatchewan and Alberta;...
Service Line Warranties of Canada Ensures a Bright 2022 Holiday Season for Customers
The holidays can be a glorious time of togetherness, giving, and wonderful memories. Unfortunately, for some of Service Line Warranties of Canada's customers, the most memorable event of the 2022 holiday season will be that their water and sewer service lines and...
Emergency Repair Plan Provides Ontario Woman Peace of Mind
Helen M. of Hamilton, Ontario, knew her home was older and would need an emergency repair occasionally. Prior to her husband’s passing, Helen had not managed her home’s maintenance, so an offer for an emergency repair plan she received through a partnership between...
Plumbing Stack Poses Costly Problem to Struggling Single Mother
Deanna F. of Hamilton, Ontario, was a single mother who had lost her job because of COVID-19 and exhausted her benefits. "She had bought the home a few years earlier with the idea that was where she would raise her kids," said Collin Potter, Hamilton City Plumbing...
State of the Home: Canadians Refuse to Give Up Three Things, Despite Inflation
TORONTO -- Nov. 15, 2022 -- A new Service Line Warranties of Canada (SLWC) State of the Home survey of Canadian homeowners examined the impact inflation is having on the Canadian home with almost 90% of respondents reporting that inflation is impacting their household...
Climate Change Impacting Water Delivery, Supply and Quality
Climate change is creating more extremes in our weather volumes, and our infrastructure was never built to withstand these super-sized natural forces. From extreme cold to torrential rains, these weather events are playing havoc with our infrastructure. When the...