SLWC works with municipal officials and utility providers to garner support for the program before introducing it to the community. Offered at no cost to the city or utility, the program has helped participating homeowners across North America save more than $192 million in service line repair costs in the last three years.

Guided by a diverse management team with a deep-rooted understanding of the utility industry, SLWC is dedicated to delivering home repair solutions that add value at a fair-market price while educating residents about their service line responsibilities and assisting homeowners with keeping their service lines in good working order.

Many people believe that water and sewer lines will last hundreds of years without failing, but the truth is, there are many reasons other than life expectancy of the pipes that contribute to infrastructure failure – such as tree-root intrusion, rust and weather. Energy is something we take for granted until our power suddenly goes out and appliances, lights, and other systems within the home turn off.

In addition, our channel partners include a data company that specializes in the aggregation of customer information for utilities, allowing you to communicate with your ratepayers on an individual level. Whose house uses gas vs. electricity; whose home has new or old infrastructure; who owns an electric vehicle? We provide the research and data, and your utility personalizes its services to increase customer satisfaction.

The SLWC Service Line Warranty Program provides peace of mind to homeowners and municipal and utility leadership.

For more information about how this program would benefit your community, contact us.