Municipalities and utilities are looking for opportunities to connect more deeply with customers through the promotion of appliance, gas, and electric line repair plans and other beneficial programs. Service Line Warranties of Canada (SLWC), a HomeServe company, helps to improve customer engagement for our municipal and utility partners through the integration of complementary home protection programs with efficiency initiatives, offering customers greater access and choice. Partnership allows you to leverage of our awareness and communications expertise to educate your customers on important utility programs through a variety of channels.

For full information on our Energy Products, please visit our HomeServe Energy Solutions site here.

How Municipalities & Utilities Benefit from SLWC Partnership

SLWC’s platform provides multiple opportunities to be in front of the customer, both educating and collecting data that can help the utility better tailor communication, improve engagement and maximize participation in your programs.

Education

Expertise and investment in direct mail and social media to help extend your messaging to different demographics

Technology

Multiple platforms collect product, repair and behavioural data for better targeting

Contractor Network

Vetted contractors engage with your customers in the home while performing repairs, offering opportunities to bundle other home programs

Value-Added Products

Home repair plans improve customer satisfaction and offer additional cross-selling, cross-promotional and communication opportunities