Partnership offers water line insurance to Sudbury homeowners

by | Aug 9, 2023 | Financial Shock, Home Maintenance, Ontario, Province, Public-Private Partnerships, SLWC in the News

Aside from wasting a tremendous amount of water, leaking water and sewer lines can result in unexpected high-water bills for which your residents are unprepared. Leaks are also costly to the water provider, leading to lost revenue, bad debt and resources being diverted away from core functions to deal with leak adjustments and angry customers. The ServLine Leak Protection program can help alleviate the economic burden of water leaks for you and your customers.

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This was first published Aug. 3, 2023, on CTV News.

By Amanda Hicks, CTVNorthernOntario.ca Videojournalist

Thousands of property owners in Sudbury will receive a letter in the mail this week regarding insurance for water service or sewer septic line.

The City of Greater Sudbury has partnered with Service Line Warranties of Canada (SLWC) to offer insurance. Many homeowners don’t realize, depending on where a leak or damage in a line occurs, repair costs could be coming out of resident’s pocket if it’s not covered by property insurance.

“The city maintains sanitary and water lines, between the main system and the property line, while the homeowners cover between the property line and the building,” said Dan Thibeault, the city’s manager of linear infrastructure, and technical support services.