Service Line Warranties of Canada, a leading provider of home protection solutions, engages with customers about optional utility-sponsored home protection plans that safeguard them against unforeseen repair expenses and enhance resiliency and safety. Simply offering this solution increases satisfaction with the municipality, and customer adoption of protection plans lifts CSAT further through the delivery of a white-glove service experience.​

As a water service provider, you take on the vital task of working hard to provide one of life’s most valuable resources-water-to all who need it. You train and equip your staff to offer the highest quality water and services, facing countless challenges while providing excellent customer service.

With the volume of water and the amount of money that can be lost to water leaks, customers and water providers find relief in having a plan in place for emergencies.

Water leaks can cause painful interactions between water providers and their customers. High charges result in intense stress and embarrassment, especially for those living paycheque to paycheque or on a fixed income. Leaks cause customers endless frustration. Knowing you’re dedicated to helping them solve the problem, partnering with SLWC can help end the cycle.

Partners Have Been Improving CSAT with SLWC since 2014

by | Mar 8, 2023 | Financial Shock, Public-Private Partnerships, Service Line Responsibilities

Canadian contractor Brenden Walker, owner of ProFlow talks about how being a Service Line Warranties of Canada network contractor has allowed him to help and support his community and those in need by being the lead contractor of an SLWC Cares job for the city of Hamilton.