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Chilly Shower Leads to Widow’s Hot Water Heater Repair

Chilly Shower Leads to Widow’s Hot Water Heater Repair

by Elise Dostal | Aug 1, 2023 | Alberta, Case Studies, Customer Testimonials, Home Maintenance, Water

Jackie B. of Edmonton, Alberta started her morning on a sunny day in April the way she usually does – jumping into the shower. But something quickly went wrong – on this day, the water stayed icy cold, no matter how long Jackie waited for it to warm up. Upon further...
Household Water Conservation a Losing Battle Without Water Provider Solutions

Household Water Conservation a Losing Battle Without Water Provider Solutions

by Elise Dostal | Jul 6, 2023 | Green Initiatives, Infrastructure, Public-Private Partnerships, Service Line Responsibilities

Water conservation is a widespread concern. The seasonal availability of freshwater in Canada is changing, with an increased risk of water supply shortages particularly in the summer months. The causes for the potential shortfall are well known and include droughts...
Sewer Odor Poses Problem for Ontario Homeowner

Sewer Odor Poses Problem for Ontario Homeowner

by Elise Dostal | Apr 21, 2023 | Cares, Infrastructure, Ontario, Service Line Responsibilities, Water

The day Pamela moved into new home in Hamilton, Ontario, she noticed an odd smell – a faint odor of sewage – but she couldn’t pin down where it was coming from. “I noticed it the day I moved into the house,” she said. Later, her sewer backed up. “The flooding in the...
Network Contractors Dig 18-metre Trench for Customer

Network Contractors Dig 18-metre Trench for Customer

by Elise Dostal | Mar 8, 2023 | Case Studies, Infrastructure, Ontario, Service Line Responsibilities

Who digs a 18-metre long trench by hand in frozen ground? Windsor Emergency Plumbing, one of our network contractors in Ontario. They are replacing a clay sewage pipe that has cracked and leaking sewage under the crawl space of our customer’s home. Frozen...
Partners Have Been Improving CSAT with SLWC since 2014

Partners Have Been Improving CSAT with SLWC since 2014

by Elise Dostal | Mar 8, 2023 | Financial Shock, Public-Private Partnerships, Service Line Responsibilities

Service Line Warranties of Canada, a leading provider of home protection solutions, engages with customers about optional utility-sponsored home protection plans that safeguard them against unforeseen repair expenses and enhance resiliency and safety. Simply offering...
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Latest Blog Posts

  • Canadians Love the Convenience, Cost Savings of Subscriptions
  • Niagara Falls Announces New Program to Educate, Protect Residents
  • Partnership offers water line insurance to Sudbury homeowners
  • SLWC Participates in Build Day With Habitat for Humanity Hamilton
  • Chilly Shower Leads to Widow’s Hot Water Heater Repair

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