by Jeff Olson | Oct 31, 2023 | Financial Shock, Service Line Responsibilities, Water
Aging Canadian drinking water and wastewater infrastructure poses a range of challenges for water providers and their customers. According to the Canadian Infrastructure Report Card, a third of Canada’s water infrastructure is rated fair, poor, or very poor, and...
by Elise Dostal | Jul 6, 2023 | Green Initiatives, Infrastructure, Public-Private Partnerships, Service Line Responsibilities
Water conservation is a widespread concern. The seasonal availability of freshwater in Canada is changing, with an increased risk of water supply shortages particularly in the summer months. The causes for the potential shortfall are well known and include droughts...
by Morty Smolash | Jun 8, 2023 | Customer Testimonials, Home Maintenance, Interviews, Ontario, Service Line Responsibilities, Testimonials, Water
Mike H. of Ottawa, Ontario had finished the chore of putting a load of laundry in the washing machine, just as he does every Saturday evening. However, this time, when he turned around to head back upstairs, he heard an unusual gurgling sound. He followed the noise to...
by Elise Dostal | Apr 21, 2023 | Cares, Infrastructure, Ontario, Service Line Responsibilities, Water
The day Pamela moved into new home in Hamilton, Ontario, she noticed an odd smell – a faint odor of sewage – but she couldn’t pin down where it was coming from. “I noticed it the day I moved into the house,” she said. Later, her sewer backed up. “The flooding in the...
by Elise Dostal | Mar 8, 2023 | Case Studies, Infrastructure, Ontario, Service Line Responsibilities
Who digs a 18-metre long trench by hand in frozen ground? Windsor Emergency Plumbing, one of our network contractors in Ontario. They are replacing a clay sewage pipe that has cracked and leaking sewage under the crawl space of our customer’s home. Frozen...
by Elise Dostal | Mar 8, 2023 | Financial Shock, Public-Private Partnerships, Service Line Responsibilities
Service Line Warranties of Canada, a leading provider of home protection solutions, engages with customers about optional utility-sponsored home protection plans that safeguard them against unforeseen repair expenses and enhance resiliency and safety. Simply offering...