by Jeff Olson | Oct 31, 2023 | Financial Shock, Service Line Responsibilities, Water
Aging Canadian drinking water and wastewater infrastructure poses a range of challenges for water providers and their customers. According to the Canadian Infrastructure Report Card, a third of Canada’s water infrastructure is rated fair, poor, or very poor, and...
by Elise Dostal | Aug 1, 2023 | Alberta, Case Studies, Customer Testimonials, Home Maintenance, Water
Jackie B. of Edmonton, Alberta started her morning on a sunny day in April the way she usually does – jumping into the shower. But something quickly went wrong – on this day, the water stayed icy cold, no matter how long Jackie waited for it to warm up. Upon further...
by Jeff Olson | Jul 28, 2023 | Green Initiatives, Water
Canada has had its challenges lately, with many areas experiencing record heat and below average rainfall and, of course, wildfires across much of the country are compounding the problems. While there has been significant precipitation in parts of the Prairies and...
by Morty Smolash | Jun 8, 2023 | Customer Testimonials, Home Maintenance, Interviews, Ontario, Service Line Responsibilities, Testimonials, Water
Mike H. of Ottawa, Ontario had finished the chore of putting a load of laundry in the washing machine, just as he does every Saturday evening. However, this time, when he turned around to head back upstairs, he heard an unusual gurgling sound. He followed the noise to...
by Elise Dostal | Apr 21, 2023 | Cares, Infrastructure, Ontario, Service Line Responsibilities, Water
The day Pamela moved into new home in Hamilton, Ontario, she noticed an odd smell – a faint odor of sewage – but she couldn’t pin down where it was coming from. “I noticed it the day I moved into the house,” she said. Later, her sewer backed up. “The flooding in the...
by Service Line Warranties of Canada | Apr 12, 2023 | Case Studies, Customer Testimonials, Infrastructure, Water
The city of Windsor, Ontario had seen quite a bit of rain during a week in mid-September. So, when resident and homeowner Jennifer P. heard her sump pump running the day following a heavy downpour, she didn’t think much of it. But after an additional 48 hours, the...
