A Year Without Water in Manitouwadge
Julie M. and her husband had a problem at their Manitouwadge, Ontario, home: A geyser of water was erupting out of their driveway. “We had about two months where the water pressure didn’t seem to be as good,” Julie said. “We thought that maybe something was going...
Increase In Extreme Cold Events Posing New Challenges for Water and Sewer Providers
While it’s intuitive to link “global warming” with hotter and longer heatwaves, longer droughts, more wildfires, and heavier rain, the link is less obvious when it comes to an increase in extreme cold events across North America, particularly in areas that have not...
HomeServe Reflects on a Year of Protecting Homeowners and Supporting Communities
Looking back at 2023, HomeServe, the parent company of Service Line Warranties of Canada, has much to celebrate. In addition to marking our 20th year in business, HomeServe has added over 100 new utility and municipal partners. We look forward to working with them to...
Canadian Water Providers Seek Solutions for Failing Water Infrastructure
Aging Canadian drinking water and wastewater infrastructure poses a range of challenges for water providers and their customers. According to the Canadian Infrastructure Report Card, a third of Canada’s water infrastructure is rated fair, poor, or very poor, and...
Provider Engagement About Home Winterization Increases Efficiency and Customer Satisfaction
Residential customers look to their water provider for solutions related to water service, conservation, and quality. Getting ready for winter certainly includes water-related preparedness to prevent damage to pipes due to freezing, for example, but educating...
Canadians Love the Convenience, Cost Savings of Subscriptions
Entertainment offerings dominate with television, music and gaming leading subscriptions purchased TORONTO, ON – September 11, 2023 – Subscription services are available for almost anything – from everyday things like television and clothing to more niche offerings...
Niagara Falls Announces New Program to Educate, Protect Residents
August 15, 2023 – Homeowners in Niagara Falls now have access to optional service plans to assist with the cost and management of common plumbing repairs thanks to a new, voluntary program for residents, reviewed by local leaders. The service plans provide protection...
Partnership offers water line insurance to Sudbury homeowners
This was first published Aug. 3, 2023, on CTV News. By Amanda Hicks, CTVNorthernOntario.ca Videojournalist Thousands of property owners in Sudbury will receive a letter in the mail this week regarding insurance for water service or sewer septic line. The City of...
SLWC Participates in Build Day With Habitat for Humanity Hamilton
The Service Line Warranties of Canada team spent a day in June working on one of Habitat for Humanity Hamilton's home builds for a resident putting sweat equity into a safe haven of their very own. Service Line Warranties partnered with Habitat because their values...
Chilly Shower Leads to Widow’s Hot Water Heater Repair
Jackie B. of Edmonton, Alberta started her morning on a sunny day in April the way she usually does – jumping into the shower. But something quickly went wrong – on this day, the water stayed icy cold, no matter how long Jackie waited for it to warm up. Upon further...