Canadian Water Providers Seek Solutions for Failing Water Infrastructure
Aging Canadian drinking water and wastewater infrastructure poses a range of challenges for water providers and their customers. According to the Canadian Infrastructure Report Card, a third of Canada’s water infrastructure is rated fair, poor, or very poor, and...
Provider Engagement About Home Winterization Increases Efficiency and Customer Satisfaction
Residential customers look to their water provider for solutions related to water service, conservation, and quality. Getting ready for winter certainly includes water-related preparedness to prevent damage to pipes due to freezing, for example, but educating...
Canadians Love the Convenience, Cost Savings of Subscriptions
Entertainment offerings dominate with television, music and gaming leading subscriptions purchased TORONTO, ON – September 11, 2023 – Subscription services are available for almost anything – from everyday things like television and clothing to more niche offerings...
Niagara Falls Announces New Program to Educate, Protect Residents
August 15, 2023 – Homeowners in Niagara Falls now have access to optional service plans to assist with the cost and management of common plumbing repairs thanks to a new, voluntary program for residents, reviewed by local leaders. The service plans provide protection...
Partnership offers water line insurance to Sudbury homeowners
This was first published Aug. 3, 2023, on CTV News. By Amanda Hicks, CTVNorthernOntario.ca Videojournalist Thousands of property owners in Sudbury will receive a letter in the mail this week regarding insurance for water service or sewer septic line. The City of...
SLWC Participates in Build Day With Habitat for Humanity Hamilton
The Service Line Warranties of Canada team spent a day in June working on one of Habitat for Humanity Hamilton's home builds for a resident putting sweat equity into a safe haven of their very own. Service Line Warranties partnered with Habitat because their values...
Chilly Shower Leads to Widow’s Hot Water Heater Repair
Jackie B. of Edmonton, Alberta started her morning on a sunny day in April the way she usually does – jumping into the shower. But something quickly went wrong – on this day, the water stayed icy cold, no matter how long Jackie waited for it to warm up. Upon further...
Wildfire, Drought Increase the Need for Water Conservation
Canada has had its challenges lately, with many areas experiencing record heat and below average rainfall and, of course, wildfires across much of the country are compounding the problems. While there has been significant precipitation in parts of the Prairies and...
Household Water Conservation a Losing Battle Without Water Provider Solutions
Water conservation is a widespread concern. The seasonal availability of freshwater in Canada is changing, with an increased risk of water supply shortages particularly in the summer months. The causes for the potential shortfall are well known and include droughts...
Sudsy Main Drain Leads to Big Savings for Homeowner
Mike H. of Ottawa, Ontario had finished the chore of putting a load of laundry in the washing machine, just as he does every Saturday evening. However, this time, when he turned around to head back upstairs, he heard an unusual gurgling sound. He followed the noise to...