SLWC makes $5,000 donation to Habitat for Humanity Hamilton
Mike Van Horne, Service Line Warranties of Canada General Manager, left, recently presented a $5,000 check to Sean Ferris, Habitat for Humanity Hamilton Chief Executive Officer. The Service Line Warranties team is making plans to participate in a new Habitat for...
Letter sent to Stratford homeowners explaining water and sewer line responsibilities and optional protection plan
Originally published in My Stratford Now March 8, 2023 By Wendy Gray The City of Stratford is letting homeowners that may have received a letter from Service Line Warranties of Canada (SLWC) they are legit. The city has partnered with the organization and the letter...
Network Contractors Dig 18-metre Trench for Customer
Who digs a 18-metre long trench by hand in frozen ground? Windsor Emergency Plumbing, one of our network contractors in Ontario. They are replacing a clay sewage pipe that has cracked and leaking sewage under the crawl space of our customer's home. Frozen ground,...
Partners Have Been Improving CSAT with SLWC since 2014
Service Line Warranties of Canada, a leading provider of home protection solutions, engages with customers about optional utility-sponsored home protection plans that safeguard them against unforeseen repair expenses and enhance resiliency and safety. Simply offering...
Energy Providers Improve CSAT, Advance Objectives with New Energy Solutions Website
Your time is precious, and there are only so many hours in a workday. That's why we're happy to announce the launch of the new Energy Solutions by HomeServe website, an intuitive, one-stop-shop for Utilities. You'll find information on our Utility Solutions, which...
Forest Park Homeowner Saves $4,400 on Root-Clogged Sewer Line
Stella S. and her family hadn't even been in their new home for a year when plumbing problems arose. Luckily, they had a HomeServe repair plan. It all started with a strange gurgling noise in the sink. Stella and her family purchased their new Park Forest, Illinois,...
Aging Infrastructure Poses Financial Risk to Canadian Utilities
More than $20 billion. That’s the estimate for the repair and replacement of aging water systems in Canada, according to the Canadian Infrastructure Report Card. The report card has rated a third of Canada’s water infrastructure as only fair, poor, or very poor, and...
Extreme Weather Events Changing Water Utility Landscape
Although 2022 did not meet the unfortunate weather event benchmarks set by 2021, the year still included an outsized number of extreme weather events, including hurricanes in Atlantic Canada; a derecho in Ontario and Quebec; hail storms in Saskatchewan and Alberta;...
Service Line Warranties of Canada Ensures a Bright 2022 Holiday Season for Customers
The holidays can be a glorious time of togetherness, giving, and wonderful memories. Unfortunately, for some of Service Line Warranties of Canada's customers, the most memorable event of the 2022 holiday season will be that their water and sewer service lines and...
Emergency Repair Plan Provides Ontario Woman Peace of Mind
Helen M. of Hamilton, Ontario, knew her home was older and would need an emergency repair occasionally. Prior to her husband’s passing, Helen had not managed her home’s maintenance, so an offer for an emergency repair plan she received through a partnership between...