
Extreme Weather Events Changing Water Utility Landscape
Although 2022 did not meet the unfortunate weather event benchmarks set by 2021, the year still included an outsized number of extreme weather events, including hurricanes in Atlantic Canada; a derecho in Ontario and Quebec; hail storms in Saskatchewan and Alberta;...

Service Line Warranties of Canada Ensures a Bright 2022 Holiday Season for Customers
The holidays can be a glorious time of togetherness, giving, and wonderful memories. Unfortunately, for some of Service Line Warranties of Canada's customers, the most memorable event of the 2022 holiday season will be that their water and sewer service lines and...

Emergency Repair Plan Provides Ontario Woman Peace of Mind
Helen M. of Hamilton, Ontario, knew her home was older and would need an emergency repair occasionally. Prior to her husband’s passing, Helen had not managed her home’s maintenance, so an offer for an emergency repair plan she received through a partnership between...

Plumbing Stack Poses Costly Problem to Struggling Single Mother
Deanna F. of Hamilton, Ontario, was a single mother who had lost her job because of COVID-19 and exhausted her benefits. "She had bought the home a few years earlier with the idea that was where she would raise her kids," said Collin Potter, Hamilton City Plumbing...

State of the Home: Canadians Refuse to Give Up Three Things, Despite Inflation
TORONTO -- Nov. 15, 2022 -- A new Service Line Warranties of Canada (SLWC) State of the Home survey of Canadian homeowners examined the impact inflation is having on the Canadian home with almost 90% of respondents reporting that inflation is impacting their household...

Climate Change Impacting Water Delivery, Supply and Quality
Climate change is creating more extremes in our weather volumes, and our infrastructure was never built to withstand these super-sized natural forces. From extreme cold to torrential rains, these weather events are playing havoc with our infrastructure. When the...

Backed Up Drain No Problem For Ottawa Homeowner
Mike H. had just finished putting up a load of laundry when he heard a strange gurgling noise... Mike H. had finished the chore of putting a load of laundry in the washing machine, just as he does every Saturday evening. However this time, when he turned around to...

Sewer Line Break Would Have Cost Windsor Family $3K
The city of Windsor, Ontario, had seen quite a bit of rain during a week in mid-September. So, when resident and homeowner Jennifer P. heard her sump pump running the day following a heavy downpour, she didn’t think much of it. But after an additional 48 hours, the...

Extreme Weather Impacts Infrastructure Investments
Tropical Storm Fiona recently gave Atlantic Canada an example of a deadly extreme weather event created through climate change – and the havoc that it can wreak on our infrastructure. Maritimes water temperatures have increased by 1.5 Celsius, and a straight line can...

Home Repair Costs Climbing as Inflation Soars
The cost of home repair is increasing, driven by a labour gap shortage, rising labour and materials costs, much of it the result of 39-year high inflation, which hit 8.1% in June. As a result of the inflation, the Bank of Canada raised interest by an entire percentage...