Extreme Weather Events Changing Water Utility Landscape

Extreme Weather Events Changing Water Utility Landscape

Although 2022 did not meet the unfortunate weather event benchmarks set by 2021, the year still included an outsized number of extreme weather events, including hurricanes in Atlantic Canada; a derecho in Ontario and Quebec; hail storms in Saskatchewan and Alberta;...

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Emergency Repair Plan Provides Ontario Woman Peace of Mind

Emergency Repair Plan Provides Ontario Woman Peace of Mind

Helen M. of Hamilton, Ontario, knew her home was older and would need an emergency repair occasionally. Prior to her husband’s passing, Helen had not managed her home’s maintenance, so an offer for an emergency repair plan she received through a partnership between...

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Backed Up Drain No Problem For Ottawa Homeowner

Backed Up Drain No Problem For Ottawa Homeowner

Mike H. had just finished putting up a load of laundry when he heard a strange gurgling noise... Mike H. had finished the chore of putting a load of laundry in the washing machine, just as he does every Saturday evening. However this time, when he turned around to...

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Sewer Line Break Would Have Cost Windsor Family $3K

Sewer Line Break Would Have Cost Windsor Family $3K

The city of Windsor, Ontario, had seen quite a bit of rain during a week in mid-September. So, when resident and homeowner Jennifer P. heard her sump pump running the day following a heavy downpour, she didn’t think much of it. But after an additional 48 hours, the...

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